Watch Shop is an official stockist for all watch brands listed on this website. Established in 1991 on the high street, Watch Shop is a leading retailer of brand name designer watches and is also the UK's most popular watch website*. Watch Shop was the first independent watch retailer to advertise on national television, and we pride ourselves on having one of the most efficient shopping systems available with communication at every stage to inform you of your order status, as well as excellent 7-days sales, customer service and support team who are glad to assist you with any enquiry.* Statistic based on independent traffic rankings supplied by Alexa and Hitwise.
Reasons why you should trust Watch Shop with your purchase
Next day delivery
We offer a FREE delivery service for all orders placed within the UK. A next day delivery option is available and FREE for all orders over £60. So long as you place your order before our 4pm cutoff it will be dispatched on the same day for delivery within one working day.
Free delivery to Europe
We offer FREE delivery throughout Europe, with FREE next day delivery on orders over €120. Orders shipped via our Express service will arrive in Europe within one working day and the rest of the world within 2-6 working days.
If it says In Stock, it's In Stock
We offer the WIDEST choice of specialist products, with over 36,000 items in stock. If it's shown as being in stock on our site then it's in stock and ready for dispatch.
All orders are shipped from the UK
We offer NOMINATED and DEFERRED delivery options for all orders placed within the UK. If you need your parcel delivered on a certain day our Customer Services team will arrange this for you at no extra charge.
We are official stockists for all of our brands
We offer a PRICE MATCH service against ALL authorised UK retailers. Submit your price match request through the relevant product page on our website and a member of the price matching team will be in touch before our daily cutoff.
Full refund policy
We offer a CLICK & COLLECT service across most high street locations in partnership with Goldsmiths. Furthermore we offer a professional adjustment service through all Goldsmiths stores, and an outstanding aftercare service with our partner The Watch Lab.
We can send your parcel to a store of your choosing where you can inspect it and try it on. If you don't like it Goldsmiths will take care of returning it for you. If it needs links added or removed Goldsmiths will take care of this too.
If you ever require aftercare you can contact our Customer Services team or, if it's more convenient for you, head over to your local The Watch Lab booth for the same professional level of service.
Free watch bracelet adjustment
We offer a PERSONALISED gift wrap and adjustment service prior to dispatch.
If you're buying a gift we can wrap it here, and include a personal gift message too.
If you know your wrist size prior to ordering we can resize your product in our warehouse, saving you time AND hassle.
100% genuine watches and jewellery
We offer a 30 day FREE RETURNS policy, with inclusive postage on all UK returns. You can print a free returns label from our website here (http://www.watchshop.com/returns-policy-a10.html) and as soon as the item is returned, our Returns team will be in touch to assist you.
We only charge your card when the order is shipped
We provide personal contact 6 days per week through a DEDICATED CUSTOMER SERVICES team. Our Customer Services team is available via phone, email or live chat Monday to Friday 8.30 – 17.30 and Saturdays 9.00 – 13.00.
100% secure online ordering
We work hard to earn YOUR TRUST. We are proud to offer what we believe is an industry leading customer, underpinned by many years of experience gained through serving millions of happy and satisfied customers worldwide."
We are confident that our prices are the lowest you will find. However, in the case of you finding exactly the same item at a lower price elsewhere, if the price is found to be valid, we will offer you the opportunity to purchase the item from WATCH SHOP and receive our superior levels of service. If the price match is successful, you will receive an email containing a link to purchase the item at the discounted price.
How to submit a price match:
Find a watch you like, on the page of the watch, scroll down until you see the link for Submit a price match request, then simply follow the 3 easy steps.
Terms and Conditions:
Please note: We only price match with UK based sites. When purchasing from international sites, e.g. in the USA, you should consider that you must pay customs duty and import tax on top of the watch price - for this reason we can only match with UK dealers. We only price match with other official watch dealers. We do not price match with ebay listings, second hand goods or imports from the grey market. We cannot price match with clearance or liquidation sales. Although we make every effort to offer you the best possible price, we reserve the right to refuse any price match request for any reason.