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WATCH SHOP
Free delivery on all orders
Same day despatch
Orders which are received before 4 pm are despatched on the same day (working days only).
Orders received after 4 pm are also often despatched the same day.
Next day delivery
Orders over £60 are guaranteed for delivery the following working day before 1 pm.
For orders under £60, you can upgrade to this option for £2 extra, otherwise your order is sent by recorded delivery for free.
Tracking numbers and despatch dates
When your order is despatched, you will receive the tracking number by email (and optionally a text to your mobile phone) to let you know when to expect it to arrive. We also deliver on Saturdays.
Delivery to your work, neighbour or home
We will deliver to addresses which are different to your billing address. Simply specify where you want it delivered in the checkout.



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24 hour watch sales line
Main switchboard
0844 736 5340

Option 1
Sales only

Open 7 days
Monday to Friday: 8am - 9pm
Saturday: 10am - 9pm
Sunday: 10am - 7pm

Please note that the sales line cannot necessarily help with after-sales enquiries

Option 2 & Option 3
Customer support

Open Monday to Saturday
9am - 5pm
Excluding bank holidays

You can also contact us by creating a support ticket by clicking here.

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TECHNICAL GUIDE
Citizen Eco Drive Technology
How to buy online
About Seiko Kinetic Technology
Glossary of watch terms
Watch Buying Guide
General Watch Instructions
Watch water resistance

To help us maintain short waiting times, we kindly ask you to search our knowledgebase first to check to see if there is already a public answer to your question. If you still cannot find an answer, you can contact us using the form below. While you type, we may also suggest some knowledge topics which you may wish to read.

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The quickest and most effective way to get your enquiry answered is to use the form above. We aim to answer all enquiries within 1 working day. Alternatively, you can also contact us using the below details:

Telephone
Telephone: 0844 736 5340
International callers: +44 1189 977 983

Extension 1: Sales only
Open seven days
Monday to Friday - 8am til 9pm
Saturday - 10am til 9pm
Sunday - 10am til 7pm

Extensions 2 & 3: Customer support
Open Monday to Saturday - 9am til 5pm


For complaints, please write to:
WatchShop.com Complaints
26 Cross Street
Reading
Berkshire
RG1 1SN

For security reasons, stock is not held at these premises.
Company No. 6323462
VAT No. 913 5599 07
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Telephone:   0844 736 5340
Address:   Watch Shop
26 / 27 - 29 Cross Street
Reading
RG1 1SN
© 2005 - 2010 Watch Shop All rights reserved.
Company No.: 6323462 | VAT No. 913 5599 07
WatchShop.com™ is a trademark of SDK Jewellers Ltd.

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