If you don't have time to wait in for a courier or you would simply like to be looked after by our wonderful showroom team then Click & Collect is for you.

Click & Collect orders will be delivered to your chosen Goldsmiths™ showroom usually on the next day of placing your order (if placed before 4pm), but in any event within 48 hours. Occasionally your order may take a little longer, but if that's the case we will contact you by telephone or email and let you know.

When your order has arrived at your chosen showroom, you will be e-mailed and/or our showroom team will telephone you to arrange a convenient time for you to collect your purchases.

Goldsmiths and Watchshop are both part of Aurum Group Ltd

Click & Collect is wonderfully straightforward:

  • Enjoy browsing our website
  • Choose your purchase(s)
  • Find your showroom
  • Pay online
  • Collect in your showroom

We will need you to bring the following to the showroom:

Firstly, we must let you know no other persons are authorised to collect your order. We're sorry if this inconveniences you in any way but it is a security safeguard for you and every customer.

  • A copy of your order acknowledgement email
  • A valid form of photographic identification
  • The original payment card (used to verify your order where a card payment has been made)

Are there any exclusions'

Click & Collect is unavailable at airports or the Channel Islands. Orders paid using Interest Free Credit (Pay4Later) are also excluded from this service.